Guardian Light Enterprises Ltd

Effective Date: 2 March 2026
Last Updated: 2 March 2026

1. Introduction

Guardian Light Enterprises Ltd (“GLE Ltd”, “we”, “our”, “us”) is committed to protecting the privacy, dignity, and personal data of every individual who interacts with our organization.

Our mission is to empower futures and build hope through housing initiatives, education programs, employment opportunities, and community support. Protecting the personal information of our applicants, tenants, partners, donors, and website visitors is central to maintaining the trust that allows us to carry out this mission.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with:

• Our website
• Our housing services
• Our programs and workshops
• Applications and referrals
• Donations and partnerships
• Communications with our organization

We are committed to handling personal data responsibly and in accordance with applicable data protection laws including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Our Values and Commitment to Privacy

At Guardian Light Enterprises Ltd, privacy is more than a legal obligation — it is part of our values.

We are committed to:

• Respecting the dignity and confidentiality of those we serve
• Collecting only the information necessary to provide our services
• Being transparent about how information is used
• Protecting personal data through strong security measures
• Never selling personal data to third parties
• Using data ethically to support positive social impact

Many of the individuals we support may be in vulnerable circumstances, and we take additional care to ensure their information is handled responsibly and sensitively.

3. Information We Collect

We may collect and process the following types of information.

Personal Identification Information

• Full name
• Date of birth
• Phone number
• Email address
• Address and postcode
• Identification documents

Application Information

When applying for housing, programs, or support services we may collect:

• Household information
• Employment status
• Income information
• Education background
• Personal statements
• Supporting documentation

Service Participation Information

• Program enrollment
• Workshop registrations
• Scholarship applications
• Counselling or legal support requests

Communication Information

• Emails or messages sent to us
• Contact form submissions
• Customer support interactions

Website Usage Data

When visiting our website we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages

This helps improve our website and services.

Donation or Payment Information

If you donate or make payments we may collect:

• Name and contact details
• Billing address
• Transaction details

Payment processing is handled securely by trusted third-party payment providers.

4. How We Use Your Information

We use your information for purposes that support our mission and operations, including:

Providing Services

• Processing applications for housing and programs
• Delivering training, workshops, and mentorship opportunities
• Managing tenant relationships
• Providing counselling and support services

Communication

• Responding to inquiries
• Sending updates about your application
• Informing you about programs, services, or opportunities

Improving Our Programs

• Understanding community needs
• Evaluating program effectiveness
• Developing better services

Legal and Administrative Purposes

• Identity verification
• Fraud prevention
• Compliance with legal obligations

Impact Reporting

We may use aggregated, anonymized data to report on our social impact, such as:

• Families housed
• Scholarships funded
• Jobs created

This data will never identify individuals without consent.

5. Legal Basis for Processing

Under UK data protection laws, we process personal data based on:

• Your consent
• Contractual necessity (e.g., housing agreements)
• Legal obligations
• Legitimate interests in running our organization and improving services
• Protection of vital interests for individuals requiring support

6. How We Protect Your Information

We implement appropriate technical and organizational security measures including:

• Secure encrypted connections (SSL)
• Restricted access to sensitive data
• Secure cloud storage systems
• Regular security monitoring
• Staff confidentiality training

While no system is completely immune to risk, we take all reasonable steps to safeguard your information.

7. Sharing of Information

We only share personal data when necessary and responsibly.

Your information may be shared with:

Service Partners

Trusted professionals who help deliver services such as:

• Housing partners
• Training providers
• Counsellors
• Legal advisors

Technology Providers

Secure platforms used to operate our services such as:

• CRM systems
• Email platforms
• Payment processors
• Website hosting providers

Legal Authorities

Where required by law or necessary to protect individuals from harm.

We ensure all partners respect confidentiality and data protection standards.

We do not sell personal data to third parties.

8. Data Retention

We retain personal data only as long as necessary for:

• Service delivery
• Legal compliance
• Safeguarding requirements
• Impact evaluation

When data is no longer needed, it will be securely deleted or anonymized.

9. Your Rights

Under UK GDPR you have rights regarding your personal data.

These include:

Right to access your data
Right to correct inaccurate data
Right to request deletion of data
Right to restrict processing
Right to object to certain uses of data
Right to data portability
Right to withdraw consent

To exercise any of these rights, you may contact us using the details below.

10. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand how visitors use our website
• Enhance user experience

You can control or disable cookies through your browser settings.

11. Third-Party Services

Our website may integrate services provided by trusted third parties including:

• Payment gateways
• analytics tools
• email communication platforms
• booking systems

These providers have their own privacy policies and security measures.

We select partners who meet appropriate privacy and security standards.

12. Safeguarding and Sensitive Situations

Because our work sometimes involves individuals in vulnerable situations, we apply additional confidentiality measures.

Sensitive information shared during applications or support services will be:

• accessed only by authorized personnel
• used solely for support and service delivery
• protected under strict confidentiality procedures

Safeguarding and dignity remain core principles of our organization.

13. Children and Young People

Certain programs may support students or young individuals.

Where necessary:

• parental or guardian consent may be required
• additional protections will apply to personal data

We take special care when handling information related to young people.

14. International Data Transfers

If data is processed outside the United Kingdom, we ensure appropriate safeguards are in place consistent with UK data protection regulations.

15. Updates to This Policy

We may update this Privacy Policy to reflect:

• changes in legal requirements
• improvements to our services
• updates to technology or operations

The updated version will always be posted on our website with the latest revision date.

Last Updated: 2 March 2026

16. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Guardian Light Enterprises Ltd

Email: privacy@guardianlightenterprises.org
Website: www.guardianlightenterprises.org

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

Our Commitment

Guardian Light Enterprises Ltd exists to create opportunity, stability, and hope.

Protecting your personal information is part of how we build trust, integrity, and lasting impact in the communities we serve.